Privacy Policy
This Privacy Policy describes how Tuki Crafts ("we", "us", or "our") collects, uses, and protects your information, especially when you make payments using Razorpay on our website. We value your privacy and are committed to safeguarding your personal data as per the compliance requirements of Razorpay and relevant Indian laws.
Information We Collect
When you place an order or make a payment, we may collect the following information:
Billing and shipping address.
Payment method and transaction details.
Razorpay-generated payment IDs and tokens.
IP address, browser, and device information for fraud prevention.
Preferences and demographic information, such as age or gender, if provided.
Payment Data Security
We do not store your debit/credit card number, CVV, or other sensitive payment details on our servers. These are securely processed by Razorpay using PCI-DSS-compliant systems. Razorpay uses end-to-end encryption and tokenization and is certified under PCI DSS, SOC 3, and ISO 27001 for secure data processing.
How We Use Your Information
To process orders and deliver products.
To send order confirmation, receipts, and shipment details.
To enable refunds and handle disputes.
To maintain financial records for compliance.
To detect and prevent fraudulent or unauthorized transactions.
Information Sharing
Your data may be shared only as needed for:
Delivery through courier partners.
Legal authorities or auditors when required under applicable law.
We do not sell, rent, or trade your personal information to any third parties.
Consent and User Rights
You provide clear consent when entering your information and making a payment. You may:
Request access to or deletion of your personal data stored by us or by Razorpay at any time.
Opt-out of communications unrelated to transactions by following unsubscribe instructions provided in emails.
Security Measures
All communication is encrypted over HTTPS using TLS.
Sensitive data, like payment details, is processed only by PCI-DSS-compliant systems.
Periodic assessments and security controls mitigate risks and protect your information.
Data Retention
Your personal information is kept only as long as necessary to complete your transaction and fulfill legal requirements.
Third-Party Payment Services
Razorpay and other payment processors may have their own privacy policies, and your data may be handled according to their terms. We encourage you to review the relevant privacy policies of Razorpay for additional insights.
Changes to Our Privacy Policy
We reserve the right to update this policy as necessary to comply with legal standards and Razorpay’s requirements. Any amendments will be posted on this page, with revisions indicated by a new effective date.
Contact Information
Business Name: Tuki Crafts
Address: 194, 3rd Cross Rd, Police layout, Bommasandra Industrial Area, Bengaluru, Bommasandra, Karnataka 560099
Contact: [Add your business email/phone]
For questions regarding this privacy policy or your personal data, please contact us using the details above.
